Joanna Boydell steps down after widespread criticism over company’s handling of guest safety issues

The boss of Travelodge has resigned after a backlash over security failings at the hotel chain, including a case where a domestic abuser was given a key to a woman’s room before assaulting her.

In a company statement on Thursday, Travelodge said Joanna Boydell had stepped down and been temporarily replaced by its finance chief, Ray Reidy. The company has launched a formal search for a permanent substitute.